Privacy Policy
for Rasbrie Limited
What information do we collect?
Rasbrie collects various types of information to improve our services and provide seamless booking experiences. This includes:
- Personal details such as name, email address, phone number, and business information when travel agents register on our platform.
- Transaction details related to bookings, payments, and preferences.
- Technical data, including IP address, browser type, and device information, for site optimization and security.
- Any additional information voluntarily provided through forms, comments, or customer support inquiries.
How do we collect information?
We collect information through various methods, including:
- Direct Interactions: When users fill out registration forms, contact us, or book services.
- Automated Technologies: Cookies, tracking pixels, and analytics tools help us understand website usage and improve user experience.
- Third-Party Integrations: We may receive booking and payment details from third-party platforms such as Rezdy and FareHarbor, ensuring seamless travel arrangements.
Confidentiality
Rasbrie values the privacy of our users and implements strict data protection measures. We do not sell, rent, or share personal information with unauthorized third parties. Data is stored securely, and access is restricted to authorized personnel only. We may share necessary data with trusted service providers who assist in travel arrangements, website operations, or regulatory compliance, under strict confidentiality agreements.
Making a complaint
If you believe your privacy rights have been violated or have concerns regarding our data handling practices, you may file a complaint by contacting us at [your contact email or support form]. We take all complaints seriously and will investigate them promptly in accordance with applicable data protection laws. If you are not satisfied with our response, you may escalate the complaint to the relevant data protection authority in your jurisdiction.
